Service

Nurse Coordination

Help ensures continuity of care

Personalised support for a smooth transition

Whether you are preparing for a hospital stay or planning your return home, our nurse coordinators ensure seamless coordination between all the professionals involved in your care pathway. Their goal is simple: to provide continuity of care without stress, through proactive management and recognised expertise.

Nurse Coordination: key support during hospitalisation

Do you need to be hospitalised? A nurse coordinator from the Help network is there to guide you through the process and act as a link between you and the hospital – providing personalised support and simplifying every step of your journey.

Nurse Coordination: your partner for a successful return home

As soon as your discharge from hospital is being considered, you can request a meeting with a nurse coordinator from the Help network, who will become your main point of contact. They will ensure that every step of your return home is carefully planned, coordinating communication between all involved professionals (doctors, specialists, care providers) so that everything is ready for your arrival.

Steps of the support process

Initial contact

Ask the hospital team to arrange a meeting with our nurse coordinator.

Needs assessment

Together with you and your loved ones – and in collaboration with the hospital team – the nurse coordinator assesses your care and support needs to ensure a safe return home.

Organisation of your return

Our team then coordinates all the services required for your home care, ensuring everything is in place before you arrive.

Follow-up care at home

You receive personalised care based on the established plan, with ongoing coordination between your general practitioner and the hospital team.

How to become a client?

Simply give us a call on 26 70 26. Our team is available 24 hours a day, 7 days a week to guide you and help you find the right solution.

And once you’re back home?

Call on Help’s home care and support services for assistance and care tailored to your needs!

Our bridging nursing service works closely with all hospitals in Luxembourg. It acts as a reliable partner in the community care sector, working in close collaboration with all healthcare professionals.

Towards home help and care