Service

Customer Relations

A need? A question? A concern? Our Customer Relations team is here for you.

Do you need support but don’t know where to turn?

We guide you and help you find the care and support services best suited to your situation. Do you need assistance at home but feel your financial resources are limited? Don’t worry – we will work with you to find a solution that fits your needs

Are you a relative?

Is someone close to you living alone at home while you are at work? Do you feel your parents might need support at home, but find it difficult to raise the subject with them? Get in touch with us – we will listen, and together we can explore the options available.

Are you retired and still active?

Contact our Customer Relations team. They will guide you towards our Club Aktiv Plus programmes, where you can discover sports, cultural, and leisure activities that match your interests – helping you maintain a rich and fulfilling social life.

Do you have a loved one in hospital?

We support you in organising their return home and in putting the necessary care and assistance in place to ensure their well-being.

Are you a healthcare professional?

Do you work in a hospital, as a doctor, nurse, or home care provider? Are you looking to ensure optimal continuity of care and support for your patients after discharge?

At Help, we work closely with healthcare professionals to provide personalised and secure support for patients. Whether you are looking for complementary services to strengthen your patients’ independence, suitable activities adapted to their health condition, or psychosocial support, we are here to assist you.

Why work with us?

  • Continuity of care: We ensure structured follow-up after hospitalisation, in direct coordination with medical teams
  • Comprehensive support: Our services include home care, supervised leisure activities, and tailored rehabilitation programmes.
  • Efficient coordination: We facilitate communication between all parties involved, ensuring smooth and consistent care.

Contact us today to explore how we can work together to provide your patients with personalised, high-quality support.

Would you like to work with us?

Our commitments

  • A service that listen
  • Tailored, individualised solutions
  • Connecting you with the right partners
  • Quality
  • Availability
  • Discretion
  • Confidential handling of your data

How to become a client?

Simply give us a call on 26 70 26. Our team is available 24 hours a day, 7 days a week to guide you and help you find the right solution.