Home Care & Support
We do everything we can to make sure every day is a good day.
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Service
Help24
Stay independent and safe, wherever you are.
Your personal alarm system for everyday safety
Whether you live alone or are looking for reassurance for a loved one, Help24 is here to support you. Our personal alarm system allows you to remain at home while enhancing your safety in everyday life. You have access to a helpline available 24 hours a day, 7 days a week – giving you peace of mind at all times.
Why choose Help24?
With Help24, you benefit from a reliable, connected system:
Immediate response
A simple press of your device connects you directly to our Helpline. In case of emergency, our teams will contact emergency services or alert your loved ones*.
* In 2024, the average response time for incoming alarms at the Helpline was under 8 seconds.
Enhanced safety
Whether at home or outdoors, our devices protect you using technologies tailored to your needs.
Ease of use
Each device is designed to be discreet, ergonomic, and simple to use.
Tailored solutions for everyday life
Help24 offers a range of customisable devices designed to suit every situation:
Help24 watches
Elegant and practical, these watches feature an emergency call button and GPS tracking. They are ideal for those seeking discreet and effective protection, both at home and on the go.
Emergency call bracelet
A simple solution to stay connected to our Helpline whenever you need assistance.
Smart alarms
Active systems: such as fall detectors that trigger automatically.
Passive systems: monitoring your daily activity (e.g. prolonged inactivity).
Sensors
Protect your home with smoke, gas, flood, or heat detectors.
Adapted systems
For individuals with physical limitations, including breath-activated triggers and other assistive technologies.
Do you live alone or are you looking for a solution for a loved one?
Help24 is designed for a wide range of everyday situations:
For you: if you live alone and want to feel safe day and night.
For a loved one: if you want to ensure that a family member has quick access to assistance when needed.
Connection to the Helpline and relatives: every alert is routed to our Helpline, which manages the response and coordination
A guardian angel on your wrist
With Help24 watches, safety becomes a natural part of everyday life. Discreet and elegant, these high-tech devices offer far more than a simple accessory – they integrate advanced features such as GPS tracking and emergency assistance, activated at the press of a button.
The James B8, understated and intuitive, is ideal for those looking for simplicity and efficiency, while the James Galaxy appeals to those who appreciate modern design and advanced technology.
Designed to reassure both users and their loved ones, these watches are perfect whether you are out for a walk or simply looking to feel safer at home. A true guardian angel on your wrist, ready to act at any moment.
And what does it cost?
The Help24 service is partially co-funded by the Ministry of Family Affairs and many local municipalities. The cost depends on the device you choose and your place of residence.
Contact us today to receive a transparent quote tailored to your personal situation.
To ensure accessibility, a social fund is available for individuals who may face financial difficulties. Do not hesitate to contact us for further information.
Want to learn more about Help24 solutions?
Our teams are available around the clock to answer your questions and help you choose the right support solution. Take control of your safety with Help24.
